1. Right to Cancel(/Revoke)
You have the right to make complaints. All sales of "Play the Game": Hierarchical Assimilation are final. Once the book has been purchased, we do not accept returns or provide refunds. However, we are committed to providing our customers with excellent customer service and ensuring that any complaints or concerns are addressed promptly and professionally.
If you have a complaint about the book or your purchase, please contact us within 30 days of the purchase date at [email protected]. We will work with you to resolve the issue to the best of our abilities. We reserve the right to refuse to provide service to customers who abuse our policies or engage in abusive behavior towards our staff.
By purchasing "Play the Game": Hierarchical Assimilation, you agree to these terms and conditions. This policy is subject to change without notice, and any changes will be posted on our website.
To exercise the right to cancel, you must inform us Nkozia of your decision to cancel the order immediately this contract by a clear statement [email protected]. You may use the attached model cancellation form, but it is not obligatory.
3. The Cancellation Deadline
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
4. Right of Retention
In the case of special circumstances, we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
5. Costs of Return Shipping
You will have to bear the direct cost of returning the goods.
6. Value Replacement for the Delivery of Goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you want to revoke this contract please feel write the following statement and send it back to us
To [here the trader’s name, geographical address and, where available, her fax number and e-mail address are to be inserted by the trader]:
I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1), Ordered on (1)/received on (1), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date